Fresher - Customer Support

Fresher - Answer Inbound.
Should be able to work in roational night shifts.
Ability to work in pressure.
Handle queries & resolving the same.

Excellent Communication Skills.
Good Listening Skills.
Logical reasoning and analytical skills.
Ability to work with speed and accuracy.
Prioritizing and organizing skills
Ability to work in team.
Prior Experience in international Call Center will be added advantage.

Convergys Corporation is a global leader in providing customer care, human resources, and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Clients in more than 70 countries speaking nearly 35 languages depend on Convergys to manage the increasing complexity and cost of caring for customers and employees. Convergys serves the world,s leading companies in many industries including communications, financial services, technology, and consumer products.

Convergys is a member of the S&P 500 and a Fortune Most Admired Company. Headquartered in Cincinnati, Ohio, Convergys has approximately 74,000 employees in 77 customer contact centers, three data centers, and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia. For more information visit www.convergys.com

srishti@inspirationmanpower.co.in