Customer Support Banking Process Uk Shift In Top Bpoâ-€-™-s Sal 25k - Call 8884991116 Jobs

Ekhard Hr Services At Bengaluru / Bangalore
Dear Candidate,
Greetings from EKHARD HR Services!!
We are hiring Technical Support Representatives / Customer Support Representatives for the below mentioned Clients. Walk In with all your documents and attend the Interview to the below mentioned address.
Walk In to our office and attend 10 Interviews on the same day.
1.First Source-For Technical & Non-Technical
2.Mphasis For L3 Position Non-Technical (3.5 Lacs)
3.HP- For L2 Position Technical (5.75 Lacs)
4.HGS-For Technical & Non-Technical
5.Myntra-For Non-Technical (3 Lacs)
6.Aegis-For Non-Technical (3.5 Lacs)
7.Minacs-For Technical & Non-Technical
8.Infosys For L2 Position Non-Technical (3.5 Lacs)
9.Concentrix-For Technical & Non-Technical
10.247-For Technical & Non-Technical
11.Swiggy.com-For Non - Technical
12.ZOP Now.Com-For Non Technical
13.Reliance-For Sales
14.EKHARD HR Services-For HR Executive
POSITION SUMMARY
A CSR / TSR in this role deals with a number of incoming calls pertaining to the clients business. The
Associate provides excellent customer service and gives precise information to the customer ensuring
customer satisfaction.
Available Shifts
Australian Shift
Canadian Shift
Day Shift
US Shift
UK Shift
Rotational Shift
Education Qualifications / Eligibility:
10th, 12th, UG, Graduate (With / without Experience) Minimum 18 years of Age
Excellent in Communication Skills
KEY RESPONSIBILITES
Answers incoming customer calls with a friendly and positive manner and provides outstanding service to the customer throughout the duration of the call.
Responds to incoming calls from the customers to solve queries and provide alternative options, also change any account information upon customers request.
Ensure resolutions are provided keeping in mind call control and call duration as prescribed by the client SLA.
Ensures all information provided is post verification and authentication as per the Data Protection Act
Updates the client software with customer information, queries and Service requests.
Provides new thoughts and ideas for process improvements
Works in conjunction with process requirements and metrics (SLA)
KNOWLEDGE AND SKILLS
Excellent communication skills
Polite and customer service oriented
Able to comprehend customer queries and provide the relevant resolve
Exhibits patience and empathy to resolve customer queries
Typing Skills: 15 wpm with 85 % accuracy
All the Rounds will be happening at our Office on the same day, we give the offer letter for all the companies in our office if the candidate carries all the documents in Original as well as in Xerox.
If interested kindly Walk-In at our office From 1:30 PM TO 5 PM with all the documents.
Also, requesting you to refer your friends and help them to get a job.
Venue:
#30, Ground Floor, BTM 2nd Stage,
Bannerghatta Road, Opp to Gopalan Innovation Mall, Next To Hero Showroom
Bangalore - 560076
Thanks & Regards
Meet Reena
Call -8884991116

Candidate Profile

Ekhard Hr Services is looking for .Bengaluru / Bangalore
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Location : Bengaluru / Bangalore
Education:
Experience : Freshers
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