IT Administrator Job In Red Orange In Thiruvananthapuram

JOB PURPOSE:
The main purpose of this role is :
To assist the IT department and the day to day IT related functions of the company

Key Skills

Virtualization (VM Ware or Similar), VoIP (Asterisk or any other), Backup System (Symantec or Similar), Firewall /Routing/Switching/Site To Site VPN (Fortigate or Similar), Windows Domain Concepts,

Skills/Competencies
Primary
Virtualization (VM Ware or Similar)
VoIP (Asterisk or any other)
Backup System (Symantec or Similar)
Firewall /Routing/Switching/Site To Site VPN (Fortigate or Similar)
Windows Domain Concepts
BPO experienced preferred
Secondary
 Windows server 2008
 Knowledge in Exchange Server configuration
 MCP/MCSE/A+/CCNA,…..certification is a plus.
 Desktop OS/Office Systems
 Good communication and interpersonal skills
 Professional attitude
 Self-motivated
 Work with minimum supervision
 Microsoft Desktop applications
 Proactive problem solving
 Creativity and innovation
 Motivate staff and lead them in the achievement of their learning objectives
 Reliability, accuracy and high quality of work
 Commitment to continuous learning
MAIN ACCOUNTABILITIES:
(Key Results areas)
 Manage Virtualization
 Provide constant VOIP/IP phone support
 Manage /Maintain Backup Systems
 Manage /Maintain Firewall /Router /VPN /Switches
 Hardware/Network maintenance and support
 Application support
 To manage mailing systems , ms outlook etc
 To assist in Citrix server maintenance
 To manage with the administration of the companies computer network
 To carry out daily data backup routines
 To record and provide first line support for all hardware faults
 To report and follow up hardware faults to external support companies as required
 To assist in coaching users in the use of PC based software packages e.g. Word, Excel, PowerPoint etc
 To maintain an accurate inventory of computer equipment and software
 To carry out installation of hardware and operating system software as required including cable routing.
 To provide support for the production of reports as requested.
 Provides basic troubleshooting, repair and maintenance for computer equipment (e.g.
microcomputers, disk drives, and laser printers) and may assist with testing personal
computers and peripherals on a network to diagnose, hardware versus software
problems
 Troubleshoots, diagnoses problems, implements corrective action procedures within
prescribed guidelines and/or escalates to other technical resources as appropriate
 Produce required systems-related documentation
 Ensuring the proper Internet connection from all the workstations.
 Configuration of all the equipment in the office
 Check all the equipment as to regard of its proper functioning
 Contribute to a positive attitude among staff toward technology utilization
 Communicates clearly, respectfully and transparently with people of both genders, different nationalities and cultures to facilitate learning while expanding IT comprehension
 Understands and responds promptly to user needs and concerns
 Seeks feedback on the quality of service provided and follows up to ensure complete satisfaction
 Positive client service provider showing flexibility and an eagerness in arriving at user-friendly solutions

Red Orange is looking for Any Graduate profile candidates.

Someone who can join immediately and preferably from trivandrum

At red|orange the complexities of Global Logistics and the challenges of International Sourcing are tamed by our unique brand of professionalism synergizing a complete Supply Chain Solution. We provide expeditionary supply chain solutions to Government & Industrial sector customers worldwide. With offices in the US, Canada, UAE, we provide services and expertise across all segments of the supply chain, including logistics and distribution, procurement, program management, information technology, and customer service.