Required For Kotak Bank Customer Support Representative & Back Office Executive All Mumbai Branch Jobs

Eco Recruitment Services At Mumbai,mumbai City,navi Mumbai,thane
Job Descriptions
Provide splendid customer services to customers in a friendly and courteous manner at all times
Have sufficient knowledge about the banking products and services and respond to all inquiries accordingly
Improve customers banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved without delay
Ensure that all the banks policies and procedures, code of conduct and regulatory guidelines are strictly complied with in the process of discharging duties
Inform and suggest new banking products to customers
Provide information to customers on their account status and account balances
Open new bank accounts according to laid down rules and guidelines
Suggest effective ways through which the bank can promote its products and services and increase customer satisfaction
Provide assistance to all other members of staff in other departments of the bank by liaising with them through healthy interactions
Participate in marketing and awareness campaigns in the bank to create an enlarged customer base
Establish and promote cordial relationship with customers, ensuring prompt attendance to their inquiries and solving their problems to grant them maximum satisfaction
Ensure that customers confidential information is properly protected and only used for official purposes
Be involved in performing some financial related and marketing transactions
Channel complex customer complaints and challenges to the right quarters for effective resolution
Continuously update skill by participating in professional trainings, go for courses as instructed by management and be willing to contribute acquired knowledge to the development of the back.
Interview Timings: - 11:00 PM to 04:30 PM
Qualification minimum: HSC, B.COM Graduate, Banking and insurance Any Post Graduate.
Contact No-7738644874

Candidate Profile

We Are Hiring For Business Banking Profile For A Preferred Private Bank Of India Across All Mumbai

Skills Needed

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Location : Mumbai,mumbai City,navi Mumbai,thane
Education: B.a,b.com,bams,bhm,ca,ca Inter,class 12,diploma,m.a,mba,mca,m.com,m.sc,other
Experience : Freshers
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