Analyst / Sr.Analyst Job In Hcl In Across India

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Job Details

Job Description:
• Provide first/second level contact and problem resolution for customer issues
• Work with vendors to remediate complex AV issues as needed
• Provide timely communication on issue status and resolution
• Maintain ticket updates for all reported incidents
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.

1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application
• Should have basic knowledge of Mac operating system, to support Apple pc users
• Install, upgrade, support and troubleshoot for printers, computer hardware
• Performs general preventative maintenance tasks on computers, laptops, printers
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.


• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork Performs other duties as assigned

Candidate Profile
Required Minimum Qualifications and Skills
• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• Candidate should have 1-2 Years’ experience in Windows Desktop support.

Hcl is looking for B.E. / B.Tech profile candidates.

Short Job Information


Job Title : Analyst / Sr.Analyst
Company Name : Hcl
Job Location : Across India
Education : B.E. / B.Tech
Category : Computers / IT
Experience : Freshers
Post Date : 07 April, 2021
Last Date : 22 May, 2021
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About Hcl
HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services, and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships.
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