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Alpha Plus Technologies Private Limited Vacancy For Application Support Executive With Min 2 Yrs Of Exp In Software Deployment / Troubleshooting

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Latest job for Application support executive with min 2 yrs of exp in software deployment / troubleshooting in Alpha plus technologies private limited at Mumbai location. Find jobs in Mumbai for Application support executive with min 2 yrs of exp in software deployment / troubleshooting job. Read full job details bellow to apply for the post of application support executive with min 2 yrs of exp in software deployment / troubleshooting.

Application Support Executive With Min 2 Yrs Of Exp In Software Deployment / Troubleshooting Job

Alpha Plus Technologies Private Limited
Job in Mumbai for Bca,b.com,b.e/b.tech,b.sc,diploma,mca
Vacancy Details
Roles & Responsibilities
1.Be an active part of the Client Delivery or Client Monitoring Team and provide end-to-end internal and external implementation support for Alpha Plus suite of software solutions, including pre-deployment preparation, deployment, UAT, security-clearance, integration/data migration, user and rights management, final deployment, and/or post deployment monitoring
2.Impart UAT & Product Training to clients
3.Ensure trouble-free Warranty & AMC support to Alpha Plus€™ clientele
4.Handle software installations for internal products
5.Conduct periodic health-checks on software solutions deployed at client locations
6.Undertake Proof of Concept (POC) at client locations in coordination with Business Team
7.Document and track incidents reported by the clients
8.Conduct Root Cause Analysis (RCA) on incidents reported by the clients and provide timely resolution
9.Ensure smooth and consistent Client Relationship Management
10.Assist in testing, release and maintenance of pre-deployment software releases
11.Assist in organized deployment of patches, security fixes, and periodic product upgrades
Qualification / Skill-sets
oB. Sc. / B. Sc. (IT) / B.E. / B. Tech. or other Technical Graduates
oIn-depth knowledge of various OS, SQL / Oracle database(s), and hardware is a pre-requisite
oProficiency in deploying web-based applications
oSound skills of software troubleshooting and diagnosis
oExcellent analytical and on-the-spot thinking ability
oBasic computer skills, including email writing, is a must
oSound communication, inter-personal & documentation skills
oReadiness to travel across the country for client-side implementation at least 2 - 3 times each month
oWillingness to acquire in-depth functional knowledge of APT software products
Added Advantage Qualification / Skill-sets
oPowerful command on English, especially written and oral communication
oPrior experience of 1 €“ 2 years in a similar job profile for Software deployment / troubleshooting
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Candidate Profile
Looking For Application Support Executive With Min. 2 Yrs Of Experience In Software Deployment, Troubleshooting, And Software Support.
Looking for Bca,b.com,b.e/b.tech,b.sc,diploma,mca graduates profile.
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Location Mumbai
Education Bca,b.com,b.e/b.tech,b.sc,diploma,mca
Experience 2 (yrs)
Industry Computers / IT
Job Type : Full-time
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2019-02-08 to >2019-04-09
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