Azure Support Job In Teamware Solutions A Division Of Quantum Leap Consulting Pvt Ltd In Bengaluru / Bangalore, Hyderabad / Secunderabad, Telangana

Responsibilities Your Responsibilities Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (eg swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product group or engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer and engineer experience Provide ramp activities, knowledge sharing, technical coaching and mentoring Drive technical collaboration and engagement outside of CSS (Product Engineering teams, Services, Support, Regions) Lead or participate in building communities with peer delivery roles; may be workload or specialty specific Qualifications Language Qualification English Language: fluent in reading, writing and speaking Required Thorough troubleshooting, debugging, and problem-solving skills Strong C, C++ coding skills, along with Python, C# and Java Azure, AWS cloud development experience Excellent communication skills with both written and spoken English Ability to work well in a highly collaborative team Ability to work well in ambiguous situations Experience in Artificial Intelligence is desirable

Teamware Solutions A Division Of Quantum Leap Consulting Pvt Ltd is looking for .

Teamware Solutions A Division Of Quantum Leap Consulting Pvt Ltd is looking for Any Graduate / Post Graduate profile candidates.