Bpo Executive Telecom Process /voice Process Job In Black And White Business Solutions Private Limited In Hyderabad / Secunderabad, Telangana

Job descriptionImmediate Hiring for International Customer Service Voice Process / Telecom / Broadband ProcessFor more informationContact HR Swathi @8095022055 Call or WhatsApp Email to [HIDDEN TEXT]ONLY IMMEADIATE JOINERS REQUIREDCandidates with Min 1year of international Voice Experience can ApplyGraduate / Undergraduate with Excellent EnglishExp Undergraduate / GraduateRoles and Responsibilities :Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresUpdate our internal databases with information about technical issues and useful discussions with customersCandidate with good customer service skills would be preferredPrior experience in Customer Service industry will be an added advantageShould be open to work in Night shifts / Rotational ShiftsCandidates with backlogs/arrears in their degree are not eligibleResponsible for dealing with Clients Queries.

Requirements and SkillsMonitor customer complaints on social media and reach out to provide assistanceShare feature requests and effective workarounds with team membersInform customers about new features and functionalitiesGather customer feedback and share with our Product, Sales and Marketing teamsAssist in training junior Customer Support RepresentativesCandidate should possess excellent oral and written communication skillsLocation : Hyderabad Work from OfficeLOOKING FOR IMMEDIATE JOINERSFor more informationContact HR Swathi @8095022055 Call or WhatsApp Email to [HIDDEN TEXT]

Black And White Business Solutions Private Limited is looking for .

Black And White Business Solutions Private Limited is looking for Any Graduate / Post Graduate profile candidates.