Job Details
To drive sales and ensure business targets are achieved for the assigned areaCore Responsibilities:Branch Process Managemento Execute the defined strategy to achieve the defined performance of the brancho Create a demand funnel and efficiently meet sales forecasts by maintaining a good relationship with clientso Manage growth and profitability of the branch by maintaining competitive knowledge so as to create and adjust sales strategieso Expand and retain the company-s base of customers for affordable home loans by developing and maintaining strong liaisons with the clients/channel partners for repeat business or referrals while also ensuring they are part of our future projectso Build and develop a defined source mix comprising of direct and indirect sourcing channelso Capitalize on business opportunities, builder tie ups, and plan and monitor joint promotional activities with developers.
o Facilitate the development of new locations as per targets so as to penetrate new markets and thereby increase businesso Ensure smooth functioning of the lending process at the various stages such as inquiry, application, verification, pre-sanction processing of loan, sanction, post-sanction documentation, disbursement of loan, collection, new and existing customer serviceo Manage post-sales customer/channel partner escalationo Co-ordinate and supervise all key departments internally and strategies the road map for lending productso Managing branch operating costs including cost of acquisition, expenses and operations o Closely monitors the quality of book ensuring minimum delinquency at the branch level.
o To support the appropriate closure of stress accounts and move them out of the portfolio by collaborating with collections teamTeam Managemento Optimize and closely monitor team productivity by effectively managing the team of sales managers so as to assure achievement of business targets and profitability of the area o Collaborate effectively with departments including Channel partnerso Lead and supervise the SM & RM team by support through appropriate hiring, training, reward and recognitiono Responsible for the overall administrative functioning of the brancho Ensure active distribution span of control is maintained at the branch level as per norms.
Industry & Governanceo Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategieso Ability to establish internal controls for legal compliance and conduct periodic audits to detect non-compliance & frauds and devise actions for correction and preventiono Ensure a strong understanding of the markets / competition / process and products available in the markets and provide positive feedback to the central product and policy team to stay ahead in the marketo Ensure compliance to all Audit / NHB regulations as well as policies and procedures of the companyQualification: Graduate