Cluster Manager Collections/senior Cluster Manager Collections Job In Bajaj Finance Limited In Pune

List of all cluster manager collections/senior cluster manager collections job in bajaj finance limited in pune. Click Here View Job List. This page will help you to get all details about cluster manager collections/senior cluster manager collections job in bajaj finance limited in pune. Cluster Manager Collections/senior Cluster Manager Collections job 2021 in bajaj finance limited company in Pune location. Apply online for cluster manager collections/senior cluster manager collections vacancy in bajaj finance limited.
Job Details
Job Summary * Cluster Manager - Collections/Senior Cluster Manager - Collections Job Purpose "This position is open with Bajaj Finance ltd" Job Duties & Key Responsibilities * Duties and Responsibilities - Will be required drive Service to Collections team Responsible for Customer complaint resolution as per defined SLA Responsible for team induction, training and skill enhancement Accountable for quality of calls attended by service executive Responsible for co-ordination with COE & Collections team for ongoing Process changes Accountable to Dispose-off correct information about customer interaction CRM System Daily publishing MIS on the activities carried out by team Periodic QC of the customer complaint calls, Emails, CRM & resolution given Identification of improvement areas, need of S2C Collection team and work closely with concern stake holders to propose and deliver cost effective solutions and get them delivered Accountable to interact with Service, Collections for effectiveness of the process Scope of the duties cover defining new requirements, getting it Developed and maintain it further considering the project / business requirement of project process & Procedures Required work in shifts to provided 24X7 service under Service to Collection process Accountable to manage and motivate mid- team consistent and outstanding performance Required Qualifications and Experience * A minimum of about 4 years' experience in same field and overall 6 years of experience Post graduate from a reputed Institute Strong knowledge of Customer Grievance Management Prior experience of work in Customer Service / Insurance Service Strong written and oral communication skills required along with the ability to tailor communication style both technical and non-technical audience Interest and passion to work with highly aggressive team Conviction and ability convincing others
Candidate Profile
Job Summary* Cluster Manager - Collections/senior Cluster Manager - CollectionsJob Purpose"this Position Is Open With Bajaj Finance Ltd."Job Duties & Key Responsibilities* Duties And Responsibilities - Will Be Required Drive Service To Coll

Bajaj Finance Limited is looking for Any Graduate / Post Graduate profile candidates.

Short Job Information


Job Title : Cluster Manager Collections/senior Cluster Manager Collections
Company Name : Bajaj Finance Limited
Job Location : Pune
Education : Any Graduate / Post Graduate
Experience : 4 ( years )
Post Date : 04 April, 2021
Last Date : 03 June, 2021
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