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American Express Vacancy For Credit Specialist Fresher

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Latest job for Credit specialist fresher in American express at Gurgaon location. Find jobs in Gurgaon for Credit specialist fresher job. Read full job details bellow to apply for the post of credit specialist fresher.

Credit Specialist Fresher Job

American Express
Job in Gurgaon for Any Graduate
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Vacancy Details

JOB DESCRIPTION:
1. Function Description: CBU Voice Handles consumer credit bureau inquiries by investigating and contacting the credit bureau agencies to update card member information.

2. Purpose of the Role: Requires a very thorough/ careful investigation using a range of credit details available from different sources, checking/correcting the credit bureau reportings basis card member history and current status and resolve card member concerns via calls and emails.

3. Responsibilities: Provide accurate and most updated information in response to card member disputes and inquiries. Provide support to internal department's i.e. Risk Management, Compliance.
Shift Timing - 24/7 shift window

Minimum Qualifications

1. Critical Factors to Success: Voice Fit. Strong Verbal & Written communication skills and listening skills.
2. Past Experience: Fresher / upto 2 years experience.
3. Academic Background: Graduate
4. Functional Skills/Capabilities: Strong Knowledge to American Express Product, Policies & Procedures.
5. Technical Skills/Capabilities: Change Management Ability & self-motivating skills. Telephone voice, etiquette, and call handling skills to manage calls and achieve maximum efficiency
6. Knowledge of Platforms: Should possess Analytical, Decision Making and Problem Solving Skills. Multi-skilled across card platforms/products is preferable.
7. Behavioral Skills/Capabilities: Demonstrated ability to work effectively within a team environment as well as independently. Strong Team Player with high level of integrity

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Candidate Profile
Any Graduate
Looking for Any Graduate graduates profile.
About American express
The American Express Company, also known as Amex, is an American multinational financial services corporation headquartered in Three World Financial Center in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average
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More Information
Location Gurgaon
Education Any Graduate
Experience 0 (yrs)
Industry Computers / IT
Job Type : Full-time
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2020-02-15 to >2020-03-31
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