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Mera Job India Pvt Ltd Vacancy For Customer Service Officer Indifi

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Latest job for Customer service officer indifi in Mera job india pvt ltd at Gurgaon location. Find jobs in Gurgaon for Customer service officer indifi job. Read full job details bellow to apply for the post of customer service officer indifi.

Customer Service Officer Indifi Job

Mera Job India Pvt Ltd
Job in Gurgaon for Any Graduate
Vacancy Details
About the Company: Indifi Technologies
Indifi is a FinTech company offering Business Loan to small & medium d businesses. Indifi is a technology platform that gathers and analyses data of businesses from various sources and draws insights to judge their credit worthiness, their past and current performance in context of the industry they are operating in.
Responsibilities:
  • Employee shall be responsible for taking incoming calls & E-mails received to close customer service request or grievance
  • Resolve & closeloop with all internal stakeholders ensuring all customer queries are resolved within defined timelines
  • Employee shall be responsible for closing all types of queries pertaining to customers like Disbursal, statement, foreclosure, loan application status etc received through various channels
  • Shall take lead in finding ways to automate things to reduce customer complaints /requests
  • Shall be required to interact with various lenders ensuring query resolution
  • Will be required to do welcome call & send welcome kit/ letter post first disbursal explaining customer all key features

Selection Criteria:
  • 3-5 years of experience in banking domain in a customer service role
  • Should have excellent verbal and written communication skills
  • Should have calling & Non-voice background
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Candidate Profile
Employee Shall Be Responsible For Taking Incoming Calls & E-mails Received To Close Customer Service Request Or Grievance
Looking for Any Graduate graduates profile.
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More Information
Location Gurgaon
Education Any Graduate
Experience 3 (yrs)
Industry Financial Services
Job Type : Full-time
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Post Resume Free
2019-04-15 to >2019-05-15
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