Customer Support Associate Job In Trinity Technology Solutions In Chennai

We have an urgent requirement for CRM Voice process for inbound process: Role: Customer support associate Salary: 2,00,000 to 2,50,000 Indian Rupees Experience: 0 - 2 years Location: Chennai - Kovilambakkam Qualification : 12th /Diploma /Any Industry : BPO Process : Voice process (Inbound) Shift : Rotational Shift between (7AM to 11PM)Eligibility : Fresher/ Experienced Languages Known : Hindi/Malayalam/Telugu/Kannada and English Roles and Responsibilities 1 Customer Service Executives are required to answer incoming calls from callers for various reasons- answer inquiries, resolve complaints, requests and provide information 2 Identifying and assessing customers' needs to achieve satisfaction 3.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction 4 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution 5 Keep records of customer interactionPerks and BenefitsSalary Up to 17500/- CTC plus OT/incentivesThanks & Regards, SathyaLead HR Recruiter[HIDDEN TEXT]www.

trinitetechcom

We Have An Urgent Requirement For Crm Voice Process For Inbound Process: Role: Customer Support Associate Salary: 2,00,000 To 2,50,000 Indian Rupees Experience: 0 - 2 Years Location: Chennai - Kovilambakkam

Trinity Technology Solutions is looking for Any Graduate / Post Graduate profile candidates.