DATA Online Analyst Job In Cognizant In Hyderabad

Job Description:

BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo

Stakeholder/Business Management:
• Administering and helping to manage Client’s Product support for the customers who call/chat or email in the support center
• Customer support to international customers over the phone for voice process (INBOUND and Outbound calling)
• Client products to the customer (Analytics, YouTube etc)
• Create and manage Risk and mitigation plan based on discussion with project stake holders
• Report to the manager on performance status and any escalations.

Web:
Design and develop internet / intranet web pages I the prescribed format adhering to client requirements within agreed TAT

Design:
Design client marketing collaterals/presentations following the prescribed brand guidelines against the agreed timeline and accuracy
Customer Relationship Management
• Provide information, educate customer to update trackers, update required applications & tools and keep SME and TL informed of new issues
People/Team
• Contribute to and participate proactively in knowledge sharing sessions
• Participate and contribute to organizational activities.

Cognizant is looking for B.E. / B.Tech , BCA / BCM profile candidates.