Ecommerce Functional Consultant Job In Gharondaa Advisors Private Limited In Bengaluru / Bangalore, Chennai

Responsibilities: Participate as a key contributor in client discovery workshops and play an active role in defining the user personas and user journeys Should be able to provide consulting services in digital strategy, platform assessment, innovation assessments, etc Lead Commerce platform enablement boot camps for clients & partners Assess client business requirements and work closely with Technical Architects to provide long-term functional solutions based on chosen Commerce platform Drive customer functional requirements and eCommerce best practices adoption Work on a variety of commerce related business use cases not limited to the following - b2b, b2c, b2b2c Work on detailing out the business to technology mapping in various areas related to commerce including omni-channel commerce, advanced order management, analytics and personalization, loyalty and CRM, integration with backend systems (ERP, WMS, PIM, Supply Chain), etc Manage product backlog and able to groom user stores in agile environment Author & review functional specification documentation for implementation project teams Help clients consistently meet/exceed their eCommerce goals and metrics Deliver high client satisfaction (CSAT) and generate positive feedback from internal teams and leadership Contribute to eCommerce thought leadership at Wipro Positively impact client renewals (when applicable) Show continued professional growth and development

This Role Serves As A Hands-on Trusted Advisor To The Customer, Using Strong Interpersonal Skills, Functional And/or Technical Knowledge, Ecommerce Product Knowledge In One Or More Platforms (adobe Commerce (magento), Sap Commerce (hybris).

Gharondaa Advisors Private Limited is looking for Any Graduate / Post Graduate profile candidates.