Fresher Associate Engineer Job In Tibco In Pune

Job Description:

The Global Support organization at TIBCO provides technical Product Support services to our customers

Experience – Freshers – BE/ BTech/ ME/ M.

Tech (CS/ IT stream only)

Permanent Position with TIBCO

Please apply if you are comfortable with rotational shifts (including night shifts)

Responsibilities:

• Training will be provided on TIBCO BW or TIBCO EMS or TIBCO products
• Understand the product issues reported by the customer and reproduce them locally in the support lab
• Attempt to own and manage urgent issues from a technical standpoint with minimal assistance
• Create Change Requests (CRs) for the defects/enhancements reported by the customer
• Work on the assigned TIBCO products (maybe more than one) and build proficiency in all areas of those products
• Create Knowledge Base articles (FAQ/Solutions) for the issues that have repeat value.
  
  
• May need to work in the following shifts on a rotation basis:
• APAC / Early morning shift (~4:30 am – 1:30 pm IST)
• EMEA shift (~12:30 pm – 9:30 pm IST)
• US East shift (~3 pm – 12 am IST)
• US West or night shift (~9:00 pm – 6 am IST)

Requirements:-

• Bachelors/Masters degree in Computer Engineering, Computer Science, or equivalent (BE/ME/MCA) with 0-1 years of relevant IT experience
• Good troubleshooting and analytical skills Good knowledge of programming languages (JAVA/ C/ C++/Net) and debugging skills
• Good understanding of Unix and Windows operating systems and ability to simulate/debug problems on these
• Working knowledge of several of these technologies: J2EE, JMS, XML/XPATH, Web services, web development, app/web servers, networking, TCP/IP, HTTP, SOAP will be an added advantage.
  
  
• Good knowledge of databases (Oracle /SQL Server / DB2) and proficient in writing / analyzing SQL queries

Tibco is looking for B.E. / B.Tech profile candidates.