Fresher Associate Job In Unisys In Bangalore

Company Name: Unisys India Pvt Ltd

Exp Needed: 0 – 1 years

CTC: ₹ 2,75,000 – 3,25,000 PA

Work Location: Bengaluru( Sarjapur )

Position Overview:

1. Responsible for obtaining required information from service requesters, querying clients to ensure accurate product identification, and logging the information into proper call management system.
   
   
2. Primary interface for internal/ external clients, service delivery units to provide on-time accurate services to the Service Provider

Job Responsibilities:

• Performing initial customer interface and service request information
• The executive is responsible for ensuring that all dispatched service requests are complete with all the information necessary as they are routed to a qualified technician for service delivery within the defined Timeliness
• Provides telephone (Inbound and Outbound) service to our customers to address real-time Queries/Issues Registering and validating their service requests.
  
  
• Executive acts as the interface between our customers and our Customer Engineers at client location
• Works independently or cooperatively as a member of a team under the direction of a team leader or manager
• Monitor and address alerts and escalations via Phone and Email

Skills, Experience & Qualifications:

Experience required: Freshers

Key Skills:

• Excellent communication (verbal and written)
• Willingness and ability to rotational work in shifts
• Multitasking and a good Team Player
• Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.
  
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• Ability to work in a pressurized environment and able to deliver against a tight timescale
• Act independently and be self-motivated
• Excellent Problem Solving and Customer Service Skills

Minimum Education Required: Any Graduate having 15+ Years of Education completed from a recognized University

Perks and Benefits: Shift Allowance and Transportation

Any Degree Graduates

Unisys is looking for Any Graduate profile candidates.

Candidate Should Be Direct Apply Also

Unisys is a global information technology company that builds high-performance, security-centric solutions for the most digitally demanding businesses and governments on Earth. Unisys’ offerings include security software and services digital transformation and workplace services industry applications and services and innovative software operating environments for high-intensity enterprise computing. Unisys builds better outcomes securely for its clients across the Government, Financial Services and Commercial markets. For more information