Fresher Success Engineer Job In Dassault Systemes In Pune

Job Description:

We are seeking a resource in our Technical Support team You will be reporting to the manager in Pune

Do you enjoy challenge? Here a Dassault Systèmes, we empower people with passion to change the world This position is based at Dassault Systemes Solutions Lab Private Ltd, Pune

What will your job be?

• Handle customer issues (Service Requests) related to CATIA/ENOVIA/3DEXPERIENCE Platform
• Assist customers to troubleshoot and resolve issues involving Dassault Systemes suite of PLM Products

Job Responsibilities:-

• Determine source of customer problem (product based, installation and administration issue) and suggest bypass methodologies, if available
• Participate in customer calls, on demand, to convey technical expertise and deliver enhanced value & satisfaction
• Submit and track issues with Development Team & validate Solutions provided by Development team
• Run quality and industrialization tests and analyze defects

Requirements:

• 0-1 year experience in CAD industry with PLM exposure.
  
  3DEXP Platform exposure will be added advantage
• Candidate should have First Class (60%) in 10th, 12th and Engineering exams with No Education and Employment GAP
• Candidate should have undergone any CAD/PLM training or Certification of CAD/PLM software
• Candidate should be excited to work in Technical Support role
• Exposure to CAD integration with PLM as an added advantage

Bachelor’s Degree in Mechanical/Production engineering
PLM knowledge added advantage
Good English communications skills, both written and verbal required
Must be able to help Customers and Development Team analyze and diagnose complex system problems via telephone or e-mail and make sound judgments based on deciding priorities

Dassault Systemes is looking for B.E. / B.Tech profile candidates.

Interested and eligible candidates can apply Dassault Systemes Recruitment online by following link.

Dassault Systemes is the global leader in CAD, PLM software, 3D design, 3D digital mock-up products. DELMIA, 3DEXCITE, SOLIDWORKS, CATIA, ENOVIA to name a few, are our flagship, legacy Software Products used by Defense, Aviation, Automobile, Manufacturing, Retail & other various industries today.