Fresher Support Associate Job In Amazon In Bangalore

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Job Details

Roles and Responsibilities:
· The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers
· Demonstrates effective, clear and professional written and oral communication
· Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues
· Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues
· Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.

· Contributes to a positive team environment and proactively aids team members with difficult contacts as needed
· Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance
· Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions
· Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions

· Education: Bachelor Degree in any discipline with 0-4 years of experience.

· Excellent written and verbal communication in English
· During the first four months (Training & Transition) no unplanned leaves are allowed
· Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and MS Office
· Home environment free from background noise where you can connect to the internet and work on your deliverables
· Should have a good internet connection with a minimum speed of 20 MBPS or better and should have at least 100 GB data from a reliable provider.

· Should have access to mobile phone at all times from a reliable provider
· Should have power back up in case of power shut down
· Should be willing interact with Seller over calls / email / chat depending on the business need

Candidate Profile
BE, BTech ,B.Sc,BBA,BCA,BCS,B.Com,BBA, MBA | Any Graduates

Amazon is looking for B.E. / B.Tech , MBA / PGDM / MBM , BCA / BCM , B .Com , B.Sc , B.A. , Any Graduate profile candidates.

Short Job Information

Job Title : Fresher Support Associate
Company Name : Amazon
Job Location : Bangalore
Education : B.E. / B.Tech , MBA / PGDM / MBM , BCA / BCM , B .Com , B.Sc , B.A. , Any Graduate
Category : Computers / IT
Experience : Freshers
Post Date : 13 December, 2021
Last Date : 27 January, 2022
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How to Apply for Fresher Support Associate
Note: –Candidates who are based in Bangalore should apply.All the interviews will happen virtually over video
conference and please make sure you have a laptop or desktop with Webcam and good internet connection for
taking up assessments and interview.

Click Here to Apply

About Amazon
Virtual Contact Center (VCC) associates are expected to work from a home location approved by Amazon for all scheduled hours. It is the responsibility of the associates to ensure uninterrupted internet connectivity and work-like environment at home location so that associates can deliver their best in terms of productivity and quality.
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