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Amazon Vacancy For Fresher Support Associate

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Latest job for Fresher support associate in Amazon at Mumbai location. Find jobs in Mumbai for Fresher support associate job. Read full job details bellow to apply for the post of fresher support associate.

Fresher Support Associate Job

Amazon
Job in Mumbai for B.E. / B.Tech , MBA / PGDM / MBM , BCA / BCM , B .Com , B.Sc , B.A. , Any Graduate
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Vacancy Details

Education: Bachelor Degree in any discipline with 0-10 years of experience.
Excellent written and verbal communication in English. Along with English, some roles also require communicating in Hindi and or Telugu/ Tamil/ Kannada.
Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.
Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off.
During the first four months (Training & Transition) no unplanned leaves are allowed.
Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and MS Office.
Home environment free from background noise where you can connect to the internet and work on your deliverables.
Should have a good internet connection with a minimum speed of 20 MBPS or better and should have at least 100 GB data from a reliable provider.
Should have access to mobile phone at all times from a reliable provider.

The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.
Demonstrates effective, clear and professional written and oral communication.
Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues.
Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.

PREFERRED QUALIFICATIONS
Experience within a customer service environment preferred. Desire to expand skills into new areas.
Technical (Computers & Internet) savvy is required. Business acumen in areas of e-commerce and retail.
Committed seller advocate, drive process & tool improvements.
Enthusiasm and strong self-motivation.
Strong prioritization and time management skills, with a high degree of flexibility.
Embrace constant change with flexibility and good grace.
Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow.
Demonstrates effective communication, composure, and professional attitude
Exemplary performance record, particularly with regard to quality & productivity
Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.

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Candidate Profile
BE / BTech / B.Sc / BCA / BCOM / BCS / BBA / BA / MBA / Any Graduation
Looking for B.E. / B.Tech , MBA / PGDM / MBM , BCA / BCM , B .Com , B.Sc , B.A. , Any Graduate graduates profile.
About Amazon
Amazon.com, Inc., is an American multinational technology company based in Seattle that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is considered one of the Big Four technology companies, along with Google, Apple, and Microsoft.
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More Information
Location Mumbai
Education B.E. / B.Tech , MBA / PGDM / MBM , BCA / BCM , B .Com , B.Sc , B.A. , Any Graduate
Experience 0 (yrs)
Industry Computers / IT
Job Type : Full-time
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2020-07-04 to >2020-08-18
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