Graduate Intern Technical Job In Mcafee Intel Security In Bangalore

About the Role

• Act as the first point of contact for corporate/enterprise customers of McAfee
• Handle real-time voice calls and portal cases and respond in a timely manner
• Work in a team with assorted expertise
• Update customers on progress of their cases on a regular-basis
• Leverage team members’ expertise to deliver resolutions to customers in a timely-manner.
  
  
• Maintain a friendly, open, approachable, positive attitude
• Willingness to work in 24x7 rotational shifts (including night shifts) is a must

About You:

• Excellent verbal & written communication skills is a MUST
• Be able to effectively communication with global customers over phone & email

• Industry certifications like CCNA, MCSE, S+ will be preferred.
  
  
• Basic understanding of Microsoft Windows technology with some exposure to Server operating systems
• Basic networking knowledge
• Beginner level knowledge on Linux is preferred
• Knowledge of computer security procedures and protocol
• Exposure to security concepts is an advantage.
  
  

 

B.E/B.Tech

Mcafee Intel Security is looking for B.E. / B.Tech profile candidates.

Candidate Direct Apply Also

The company was founded in 1987 as McAfee Associates, named for its founder John McAfee, who resigned from the company in 1994. McAfee was incorporated in the state of Delaware in 1992. Network Associates was formed in 1997 as a merger of McAfee Associates, Network General, PGP Corporation and Helix Software.

The company restructured in 2004, beginning with the sale of its Magic Solutions business to Remedy, a subsidiary of BMC Software early in the year. In mid-2004, the company sold the Sniffer Technologies business to a venture capital backed firm named Network General (the same name as the original owner of Sniffer Technologies), and changed its name back to McAfee to reflect its focus on security-related technologies.