Skills required for the engineer.Requisite technical knowledge. Retention of the skills imparted during the site training. Knowledge of Microsoft Windows Server Operating systems & Applications Working knowledge on VMware / Backup SolutionsSkills on Server hardware troubleshooting.Basic Knowledge on handling Network InfrastructureAdherence to procedure/processes defined.Strong communication skills. Ability to probe effectively and resolve on the phone. Gather as much information before going onsite.Strong Vendor Management Skills. Ability to follow up effectively and ensure problem resolution through effective coordination with all parties involved.Very high sensitivity level to Customer operations. Excellent user interaction and understanding of key success factors.2 - 3 years of technical support experience for L2 Junior Resource.
L2 Server Support Engineer (windows / Vmware Knowledge) With 2 Yrs Of Rel Exp. Support Type 24 / 7 Support (weekly Off On Weekdays Only, Not On Weekends) Budget 2.5 To 3 Lakhs. Preferably Candidates Should Be Ready To Join Immediately.
Looking for Any Graduate / Post Graduate graduates profile.