Huge Openings 4 Non Voice / Bpo Kpo Profile / Sal Upto 3 5lpa Job In Rivera Manpower Services In India
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Position Name : Customer Delight Executive (Non-Voice Process_Email & Chat)
Passionate and Good command over English Language ability to effectively communicate information in written format then you at the Right place! We are on the lookout for a customer advocate like no other Someone who can express themselves effortlessly and effectively in English
Personality traits :
Knowledge of customer service principles and practices
Problem solving ability.
Customer focused & service oriented
Good Command on verbal & written English
Willingness to work in shifts (Flexible to work in 24 x 7 environment)
Key Responsibilities :
Responsible for providing chat support for customers on pre- orders and post order service
Performs work in accordance to standardized policies and procedures
Responsible for customer satisfaction through effective handling of customer problems
Work requires strong analytical ability to resolve complex issues in addition to effective written skills
PROCESS NAME: INSURANCE
Work Location: Bangalore
Salary package: 14 K-16 K +incentives given based on performance.
Night shift allowances/over-time allowances/medical benefits also provided
Rounds of interviews: HR Round/Aptitude Test/Manager Round
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