Job Description:
Provide support across all channels, including chat, email, phone, video, in-person, etc (amount of time dedicated to each varies by location)
Troubleshoot across Google’s corporate resources, applications, and various operating systems, including Linux, OS X, Windows, Chrome OS and Android platforms
Support various services such as video conferencing, remote access, new internal products and mobile technology
Collaborate and share knowledge across the team and other Googlers.
Minimum qualifications:
Bachelor’s degree or equivalent practical experience
Customer service, client facing, and/or help desk experience
Experience troubleshooting in a Linux, OS X, or Windows networked environment – supporting desktops/laptops, phone systems, video conference, and/or various wireless devices
Preferred qualifications:
Bachelor’s degree in one of the following majors: Information Systems, Information Technology, Applied Networking, System Administration, or equivalent practical experience
Completion of the Google IT Support Professional Certificate hosted on Coursera, or other comparable certifications
1 year of relevant work experience, including experience deploying and supporting desktops/laptops, phone systems, video conferencing and various wireless devices.
Ability to adapt quickly to changing priorities and to make quick decisions with limited information
Effective organizational, communication, leadership, and teamwork/collaboration skills, and passion for new technology and commitment to learning new skills
Please complete your application before 1st September 2020 We are accepting applications for our Feb 2021 and Aug 2021
Google is looking for Any Graduate profile candidates.
Short Job Information