It Help Desk/service Desk Job In Karan It Solutions In Hyderabad / Secunderabad, Bengaluru / Bangalore

List of all it help desk/service desk job in karan it solutions in hyderabad / secunderabad, bengaluru / bangalore. Click Here View Job List. This page will help you to get all details about it help desk/service desk job in karan it solutions in hyderabad / secunderabad, bengaluru / bangalore. It Help Desk/service Desk job 2021 in karan it solutions company in Hyderabad / Secunderabad, Bengaluru / Bangalore location. Apply online for it help desk/service desk vacancy in karan it solutions.
Job Details
Receive and record technical and/or application support calls from end usersRecord incident resolutions in the IT Help Desk toolManage service requests, software installations, new computer setups, upgrades, etcProvide initial assessment of urgency and business impact on all support callsEscalate to appropriate supervisor when needed and monitor progress on critical priority ticketsFollow-up with supervisor to support teams for timely completion of tasks.

Ability to work independently and in a team environmentEnsuring responses and resolutions to all the incidents and service requests and daily updates and reportsAbility to communicate well with internal and external contacts
Candidate Profile
Job Title: Analyst It Help Desk/service Desk Department: It Operations Reports To: It Manger / Head Of It Job Statement: This Job Role Requires Candidates To Provide It Support On Inbound Calls, Web Tickets And Chat.

Karan It Solutions is looking for Any Graduate / Post Graduate profile candidates.

Short Job Information

Job Title : It Help Desk/service Desk
Company Name : Karan It Solutions
Job Location : Hyderabad / Secunderabad, Bengaluru / Bangalore
Education : Any Graduate / Post Graduate
Category : Computers / IT
Experience : Freshers
Post Date : 19 October, 2018
Last Date : 13 April, 2021
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