IT Service Operations Analyst Job In Dell In Across India
Job Description:
As an IT Service Operations Analyst, you will ensure holistic support, proactive monitoring, and overall health of IT applications, IT tools, infrastructure (hardware, data, software), security, information access, system performance and data integrity You will also work with other IT groups, vendors and business units to lead, monitor and resolve system outages
Troubleshoot low-to-moderate technical problems within acceptable service levels, often with assistance from teammates
Communicate within functional teams to provide problem resolution updates
Utilize internal resources and teammates to investigate technology and comprehend procedures
Monitor and react to output from tools and systems and apply this information to process improvement projects
1 to 2 years of related experience with technical aptitude
Intermediate problem-solving and troubleshooting skills
Communication and customer service skills
Ability to adapt to change
Bachelor’s degree Desirable
Dell is looking for Any Graduate profile candidates.
Short Job Information
Join us as a IT Service Operations Analyst on our Information Technology team in Bangalore to do the best work of your career and make a profound social impact.