Job Description:
· Carry out customer KYC verification process as per defined SOP
· Responsible for ensuring KYC checks and completing enhanced Due Diligence
· Perform necessary checks and report potential fraud customers
· Constantly review the process and identify areas of improvement to ensure 0% defect rate
· Exhibit highest standards of customer service.
· Ensure accurate and timely processing & submission of KYC requests
· Maintaining strict confidentiality and follow all applicable Amazon policies for securing confidential information
Qualification: · Any graduation · Knowledge of KYC process and related RBI regulations is a plus. · Expertise in both giving and receiving constructive, actionable feedback that produces desired results. · Fresher or graduate with 0-2 yrs. of experience of handling operations in a customer facing environment · Applicant should have strong written and oral communication skills · Strong analytical ability and attention to detail · Demonstrate strong self-motivation, professional composure and attitude, and enthusiasm. · Positive team player eager to support teammates to resolve customer concerns.
Amazon is looking for Any Graduate profile candidates.
Short Job Information