Lead Consultant Application Support Engineer Job In Genpact In Hyderabad / Secunderabad

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Job Details
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world&rsquos biggest brands&mdashand we have fun doing it Now, we&rsquore calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it Come, transform with usTransformation happens here! Come, be a part of our exciting journey!Are you the one we are looking for?Inviting applications for the role of Lead Consultant &ndash Application Support EngineerThis This level needs to perform initial issue analysis, problem definition, ticket routing, and simple issue resolution Often processes requests for application access or support with configuring plugins.

They should have proficiency in ITIL and other IT operations frameworks The professional should be able to provide all the necessary support for Citrix Infrastructure Responsibilities
  • Should have good experience in managing O365
  • Good understanding on Mail flow, connectors and certificate based encryption
  • Expertise in powershell Scripts to bulk modify the AD and O365 attributes, pull custom reports
  • Good understanding on Windows AD, Azure AD and Azure AD Sync
  • Expertise in Managing Azure related tasks like build VM's, Backup VM's, VNET,Storage,Security center
  • should have sound experience in addressing end user issues like outlook , mail sync, One Drive, Windows 10 OS related issues
  • Should have good communication skills and email writing skills
  • Should have at least 5 + years of experience in Azure, O365, Exchange, AD and Managing Windows 10 end user Devices
  • Should have experience in Mobile Device Management through Intune
Qualifications we seek in you!Minimum Qualifications
  • Must have a technology and service desk background
  • Graduate in any stream
  • ITIL certification
  • Multitaskingskills
  • Ability to pay attention to detail
Preferred qualifications
  • Proven work experience in supporting applications
  • In-depth knowledge of performance metrics
  • Excellent communication and leadership skills
  • Organizational and time-management skills
  • Excellent written and verbal skills
  • Experience/understanding of ITIL methodology
  • The ability to multitask across multiple incidents ·
  • Understanding of SLAs and KPIs
  • Experience of working in complex, high pressured environments within a 24-hour service structure
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation For more information, visit wwwgenpactcom Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Candidate Profile
With A Startup Spirit And 90,000+ Curious And Courageous Minds, We Have The Expertise To Go Deep With The World&rsquos Biggest Brands&mdashand We Have Fun Doing It. Now, We&rsquore Calling All You Rule-breakers And Risk-takers Who See The World Diffe

Genpact is looking for Any Graduate / Post Graduate profile candidates.

Short Job Information

Job Title : Lead Consultant Application Support Engineer
Company Name : Genpact
Job Location : Hyderabad / Secunderabad
Education : Any Graduate / Post Graduate
Category : Computers / IT
Experience : 5 ( years )
Post Date : 26 August, 2021
Last Date : 25 October, 2021
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