Manager Payment Services L 08 Job In Synchrony Financial In India

Role Summary/Purpose:The Payment Services Manager will assist in leading and managing key Payment Services initiatives and processes (payment suspense, bank advice, returns, etc) In this role, you will work extensively with key Finance contacts in multiple locations and various cross functional teams, as dictated by team directives and business need This position will provide oversite and coordination of all Payment Services processes, will guide the teams responsible for these processes and will support the AVP, Payment Services Role In addition, this role will lead their department initiatives focused on accurate and timely processing of transactions, process improvements, productivity opportunities, documentation updates and training.

Essential Functions / Responsibilities:

• Maintain a thorough understanding and documentation of the end to end processes related to payment services, including transaction flows, payment channels, key systems, and inputs and the implications to the GL and reconciliation process
• Manage various issues and questions, raising concerns to appropriate internal and external stakeholders for research and resolution
• Partner with other department managers and the AVP, Payment Services to ensure that all payments suspense, bank advice and return items are researched and cleared accurately within approved timelines
• Responsible for developing and maintaining dashboard metrics to monitor controllership
• Incorporate business policy changes into existing processes and update documentation (job aids and training documents) as needed.
  
  
• Partner with the reconciliation team and manager to ensure that all aging reconciliation items are researched and resolved within appropriate timelines
• Provide key leadership in proactively researching, identifying and implementing process improvement/simplification initiatives
• Liaison between audit teams (internal and external) and the AVP, Payment Services, facilitating audit reviews, documentation gathering and process reviews
• Support any conversion or deconversions from a trailing payment perspective
• Act as a leader and become a SME in the payments process by understanding the wing- to-wing flow.
  
  
• Perform other duties and special projects as needed
• Partner with the AVP, Payment Services to update various risk assessments, business continuity plans and other audit/SOX-related documents

Qualifications / Requirements:

• Bachelor's degree with Minimum 2 - 5 years accounting experience and demonstrated experience leading projects or in lieu of a degree, Minimum 4 - 7 years accounting experience and demonstrated experience leading projects
• Minimum 1+ years of experience in payment research, returns and unidentified collections.
  
  
• Prior servicing system experience in FD, VisionPLUS, GECOM, and/or RMS
• Oracle General Ledger Accounting experience
• Working experience of Project Management
• Working Hours: 3:00 pm to 12:00 am IST
• For Internal Applicants: Understand the criteria or mandatory skills required for the role, before applying
• Inform your Manager or HRM before applying for any role on Workday.
  
  
• Ensure that your Professional Profile is updated (fields such as Education, Prior experience, Other skills) and it is mandatory to upload your updated resume (Word or PDF format)
• Must not be on any corrective action plan (First Formal/Final Formal, PIP)
• Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible
• Existing Level 5,6 & 7 are eligible to apply, will be considered for Level 8 if selected

Desired Characteristics:

• Prior Financial Services industry experience
• T-Recs experience
• Prior servicing system experience in FD, VisionPLUS, GECOM, and/or RMS
• Proficiency in Microsoft Office product suite
• Exceptional analytical and problem-solving skills and strong communications skills
• Demonstrated interpersonal and relationship building skills
• Ability to handle multiple project/priorities in a fast-paced environment
• Demonstrated commitment to quality and customer service
• Strong Microsoft Excel skills

Level/Grade: 08Finance

Synchrony Financial is looking for .

Synchrony Financial is looking for Any Graduate / Post Graduate profile candidates.