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Career Logic Staffing Vacancy For Manager Sales Quality

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Latest job for Manager sales quality in Career logic staffing at Hyderabad / Secunderabad location. Find jobs in Hyderabad / Secunderabad for Manager sales quality job. Read full job details bellow to apply for the post of manager sales quality.

Manager Sales Quality Job

Career Logic Staffing
Job in Hyderabad / Secunderabad for Any Graduate
Vacancy Details
Establish Daily/Weekly/Monthly audit process for various sales/LOB
— Identify process gaps and work with sales leaders to create resolution strategies
— Define and develop the Sales Support team to deliver high level of audit process
adherance.
— Determines telesales quality standards by studying inbound and outbound calls
and customer service presentations; conducting test calls to telesales service
representatives on new products.
— Directs quality initiatives by requiring adherence to quality assurance policies and
procedures; developing new models; implementing changes.
— Monitor and evaluate training program€™s effectiveness, success and ROI
periodically and report on them
— Facilitate and maintain internal reporting cadence for training and quality
functions
— Drive ongoing performance improvements
— Responsible to ensure closed loop feedback process between Training and
Quality.
— Support management focus on review of key drivers, metrics and operational
processes that drive balanced scorecard and account profitability goals
— Support transition and implementation of new projects, as required
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Candidate Profile
Proven 8 €“ 10 Years Of Work Experience In Sales Operations Or Sales Audit Roles.— Must Have Experience In Working With Telesales Or Outbound Sales Teams.— Track Record In Designing And Executing Successful Training Programs— Familiarity With Tradi
Looking for Any Graduate graduates profile.
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Location Hyderabad / Secunderabad
Education Any Graduate
Experience 8 (yrs)
Industry Call Center
Job Type : Full-time
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2019-04-15 to >2019-05-15
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