Microsoft System Center Operations Manager Scom Sw/application Tech Support Practitioner Job In Accenture In India, Gurgaon / Gurugram

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Job Details
About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities Visit us at Accenture Let there be change We embrace change to create 360-degree value
  • Project Role :SW/Application Tech Support Practitioner
  • Project Role Description :Act as the ongoing interface between the client and the system or application.

    Dedicated to quality, using exceptional communication skills to keep our world class systems running Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge
  • Management Level :11
  • Work Experience :25-4 years
  • Work location :Gurugram
  • Must Have Skills :Microsoft System Center Operations Manager (SCOM)
  • Good To Have Skills :Application Packaging,Desktop Transformation
  • Job Requirements :
    • Key Responsibilities : A-Incident management, SR, Change and Problem management B-Handling of tickets Incidents and SRs C-Maintaining SLAs of tickets D-Handling desktop issues related to Windows, Office, IE, GPOs etc E-Handling SCCM related tasks like OSD requests, client remediation, patching remediation, reporting etc F-Handling GPO related requests G-Basic understanding of AD, DHCP, DNS, GPO, File and Folders, Printers, Networking etc H-Basic understanding of Application packaging
    • Technical Experience : A-Windows 7, 10 B-MS Office 2016, Office 365 C-Moderate SCCM and MDT understanding D-Moderate understanding of AD, DHCP, DNS, GPO, File and Folders, Printers, Networking etc E-Moderate understanding of Application packaging F-Understanding of One Drive, MS Edge Chromium, MS Teams G-Software Updates Patch Activity , OSD Deployment ,MDT , SCCM server administration, Application Package Deployment
    • Professional Attributes : A-Available for 247 rotational shift B-Ability to work on multivendor portal and service management tools C-Strong verbal and written communication including negotiation skills D-Ability to handle pressure and willing to work as multitasker
    • Educational Qualification : 15 Years of regular education
Candidate Profile
About Accenture: Accenture Is A Global Professional Services Company With Leading Capabilities In Digital, Cloud And Security. Combining Unmatched Experience And Specialized Skills Across More Than 40 Industries, We Offer Strategy And Consulting, Int

Accenture is looking for Any Graduate / Post Graduate profile candidates.

Short Job Information


Job Title : Microsoft System Center Operations Manager Scom Sw/application Tech Support Practitioner
Company Name : Accenture
Job Location : India, Gurgaon / Gurugram
Education : Any Graduate / Post Graduate
Category : Computers / IT
Experience : 3 ( years )
Post Date : 15 April, 2021
Last Date : 30 January, 2022
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