Job Details
Post : Senior Tech Support Associate
Job Description :
• Should have the good selling skills with the thorough technical knowledge
• Able to convey customer requirements to Product Management teams
• Good Command over Language
• Complete knowledge of all kind of software issues (Virus, windows , operating system issues, printer issues, routers, internet)
Experience in Technical sales only.
Candidates Profile:
•Must Have Experience in Outbound /Inbound Tech Support /Sales for more than 8 months to 1 year
•Must know how to close their own calls
•Must have good convincing skills
•Must have Experience in handling calls of printers, routers and anti viruses
•Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, router, Email issues, Mac, i-Phone, i-Pad
Benefits and facilities:
• Fixed Salary on 1st of every month In Salary Account
• 24 leaves in a year comp offs + bday leaves
• Very Attractive Incentives
• No Extension of Shift Timings
• Friendly Working Environment
Shift timing: Morning /Night
Working Days: 6 days /1 Rotational Off
Contact: ( HR) @ 8981738154 / 3365246525
Key Skills
international bpo, inbound, outbound, voice, tech support