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Process Engineer Job In Infosys In Hyderabad
List of all process engineer job in infosys in hyderabad. Click Here View Job List. This page will help you to get all details about process engineer job in infosys in hyderabad. Process Engineer job 2024 in infosys company in Hyderabad location. Apply online for process engineer vacancy in infosys.
Job Details
Job Description:
- Handles/ manages the tickets as per the defined SLA/accuracy
- Ensure timely updates are provided to the user within SLA
- Ensure RCA for breached ticket are captured and worked upon
- Should be able to articulate issue and resolution to end user via Phone/Chat
- Should be able to keep a track the priority of the tickets and needs to handle within the stipulated timeline
- Should be able to do a smoot shift handover when he/she closes the shift
Preferred Skills: Domain(IBPO)- Customer Service- Inbound Customer Contact (Voice, E-Mail, Chat)
Candidate Profile
Education: BE/ B.Tech – CSE/ EEE/ ECE/ ICE B.Sc/ BCA (2019/ 2020/ 2021 Batch)
Infosys is looking for B.E. / B.Tech , BCA / BCM , B.Sc profile candidates.
Short Job Information
Job Title : Process Engineer
Company Name : Infosys
Job Location : Hyderabad
Education : B.E. / B.Tech , BCA / BCM , B.Sc
Category : Computers / IT
Experience : Freshers
Post Date : 02 October, 2021
Last Date : 16 November, 2021
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About Infosys
Infosys Limited (formerly Infosys Technologies Limited) is an Indian multinational corporation that provides business consulting, information technology, software engineering and outsourcing services. It is headquartered in Bangalore, Karnataka.
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