Product Support Engineer Fresher Job In Hcl In Across India

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Job Details

Job Description:
Responsible for validating the information provided by Sales team in the CRM Tools
Filling correct inofrmation on the ASR as per Telco’s requirements
Sending the ASR to different LECs post verifying all pre-requirements
Chasing LECs for real time status updates
Calling LECs and driving completion on the pending orders
Responsible to maintain LEC intervals & SLAs
Complete rework activity and manage improvements in all exit criteria
Sharing real time updates with Sales & LEC POCs using CRM Tools
Maintaining and exceeding SLA’s
Compliance on % Met CCD
Compliance on % Met short interval
Compliance on Failure to open Testing event that results in missed activation
Maintaining Quality standards and meet Quality EFQ & AQS Targets

Candidate Profile

Qualification : B Tech, Bachelor of Arts, BCA

Hcl is looking for B.E. / B.Tech , BCA / BCM profile candidates.

Short Job Information


Job Title : Product Support Engineer Fresher
Company Name : Hcl
Job Location : Across India
Education : B.E. / B.Tech , BCA / BCM
Category : Computers / IT
Experience : Freshers
Post Date : 18 August, 2022
Last Date : 02 October, 2022
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About Hcl
HCL Technologies is an Indian multinational information technology services and consulting company headquartered in Noida. It is a subsidiary of HCL Enterprise. Originally a research and development division of HCL, it emerged as an independent company in 1991 when HCL entered into the software services business.
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