Production Support Engineer Job In Snaphunt Pte Ltd In Bengaluru / Bangalore

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Job Details
  • Join an innovative FinTech firm that is simplifying banking
  • Opportunity to be part of a multicultural environment
  • Embark on a challenging and rewarding career trajectory
Our client is an emerging firm that is providing cash management solution to banks This FinTech firm has designed a platform that allows cash to be easily obtained from any partner outlet, further revolutionising virtual bankingThe JobYou will be responsible for :
  • Maintaining and supporting production system alerts
  • Communicating the state of service availability and continuity to business
  • Working with business to set up alerts for business functions
  • Working closely with test, development and requirements team members to analyze, investigate and resolve Tickets
  • Providing responses to user inquiries related to system features
  • Triaging and managing Help Desk tickets and ensuring follow through to closure
The Profile
  • You have 5 years of working experience with at least 2 years as a Technical Support Engineer, IT Help Desk, or similar role
  • You are familiar with SQL, Document oriented stores and relational databases
  • You have a good understanding of computer systems, mobile devices, and other tech products
  • You ideally have knowledge of Grafana, PromQL.

  • You have the ability to diagnose and troubleshoot basic technical issues
  • You possess excellent problem-solving and communication skills
  • You are able to provide step-by-step technical help, both written and verbal
  • You are willing to work in a 24/7 shift environment
Ref: 60605711
Candidate Profile
Maintaining And Supporting Production System Alerts

Snaphunt Pte Ltd is looking for Any Graduate / Post Graduate profile candidates.

Short Job Information

Job Title : Production Support Engineer
Company Name : Snaphunt Pte Ltd
Job Location : Bengaluru / Bangalore
Education : Any Graduate / Post Graduate
Experience : 5 ( years )
Post Date : 27 January, 2021
Last Date : 16 May, 2021
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