Production Support Job In Teamware Solutions A Division Of Quantum Leap Consulting Pvt Ltd In Pune

JD :Your field of responsibility You will join us as a Support Member for our Client & Research Technology (CRT) organization ''''''''You will be part of a support team that works with product leads, development teams, business analysts and support staff across the CRT organization to ensure continued stability and performance of our 30 applications ''''''''You will be working closely with our internal users and external clients to help manage incidents, resolve issues, and restore services by following end-to-end seamless incident management and understanding front-to-back functionalities of all our applications within CRTYour future colleagues ''''''''Client & Content Technology (CCT) supports a variety of functions across Investment Banking including client relationship management, event planning, research authoring and distribution, as well as client services CCT's applications work together to provide users with the tools they need to publish and distribute content and collaborate across clients to drive relationships and increase revenue for the firm.

CCT primarily serves Research and Sales businesses although the applications are also used by IWM, senior management, and external clients ''''''''We invite you to become part of a team with many highly skilled specialists and have the opportunity to work in an agile oriented, globally distributed environment We work closely together with dedicated Business and IT professionals across the bank to deliver internal and client facing solutions for our Research and Sales clients ''''''''We are a department which values Diversity and Inclusion (D&I) and is committed to realizing the firm's D&I ambition which is an integral part of our global cultural valuesYour skills and experience You are expected to possess the below: '''''Experience working in production support experience in financial industry application support is preferred but not required '''''Excellent verbal communication, analytical and systematic problem-solving skills '''''Oracle and/or SQL database technologies, Unix, understanding of batch schedulers (e.

g Control M), knowledge of web based technologies '''''Understanding of excel pivot tables and excel report building '''''Ability to work in high-pressure situations and flexibility '''''Ability to work independently as well as collaborate with a team '''''Ability to manage production incidents whether that means being able to resolve independently, or ensuring appropriate ownership within support and development teams '''''Ability to follow established ITIL guidelines to provide seamless incident management through the restoration of services and resolution of incidents for users and clients as quickly as possible

Immediate Hiring For Production Support For Our Product Based Company In Pune

Teamware Solutions A Division Of Quantum Leap Consulting Pvt Ltd is looking for Master Of Commerce (m.com), Bachelor Of Technology (b.tech/b.e), Bachelor Of Arts (b.a), Master In Computer Application (m.c.a), Bachelor Of Commerce (b.com), Masters In Technology (m.tech/m.e), Bachelor Of Science (b.sc), Bachelor Of Computer Application (b.c.a) profile candidates.