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Intermedia Cable Communication Private Limited Vacancy For Quality Assurance Analyst

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Latest job for Quality assurance analyst in Intermedia cable communication private limited at Pune location. Find jobs in Pune for Quality assurance analyst job. Read full job details bellow to apply for the post of quality assurance analyst.

Quality Assurance Analyst Job

Intermedia Cable Communication Private Limited
Job in Pune for Any Graduate
Vacancy Details
1. Creation of evaluation program
2. Keeping track of latest industry trends
3. Training and coaching of new joiners
4. Monitoring calls and emails
5. Making sure that customer feedback is considered
1. 2-3 years Call Center Experience
2. Bachelor Degree a plus
3. Excellent verbal, written and interpersonal communication skills;
4. Outstanding customer service skills and dedication to providing exceptional customer care;
5. Must be self-motivator and self-starter;
6. Focus on quality and customer service;
7. Exceptional listening and analytical skills;
8. Solid time management skills;
9. Must be able to effectively deal with people at all levels inside and outside of the Company;
10. Creative ability & writing proficiency;
11. Ability to multitask and successfully operate in a fast paced, team environment;
12. Must adapt well to change and successfully set and adjust priorities as needed;
13. Must be proficient with Microsoft Office (intermediate Word, basic Excel);
14. Bi-lingual a plus
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Candidate Profile
Quality Assurance Analyst Will Be Responsible For Assessing The Quality Of The Performance Of Our Call Center Associates Who Deal With Our Existing And Potential Customer. The Qa Will Monitor Inbound And Outbound Call And Emails Responses To Assess A
Looking for Any Graduate graduates profile.
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More Information
Location Pune
Education Any Graduate
Experience 1 (yrs)
Industry Call Center
Job Type : Full-time
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2019-03-14 to >2019-03-25
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