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Topgear Consultants Private Limited Vacancy For Regional Service Manager

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Latest job for Regional service manager in Topgear consultants private limited at Kolkata location. Find jobs in Kolkata for Regional service manager job. Read full job details bellow to apply for the post of regional service manager.

Regional Service Manager Job

Topgear Consultants Private Limited
Job in Kolkata for Any Graduate / Post Graduate
Vacancy Details


Job Description

Job Description:;


We have urgent opening in top leading manufacturing company.; Location: Kolkata Qualification:Science Graduate / Diploma / B. E.; Experience: 3 - 5 yrs in Sales / Service industry;;Job Role:;
1. Drive retention and acquisition of Fleet customers (Truck, Bus and Taxi) through effective implementation of Fleet module;; ;a. Directly responsible for Top 60 Fleets as per PJP - 40 retention managed by both TL and RSM and 20 acquisition managed by RSM and post lead generation migrated to TL; ;b. Review implementation of fleet module by Territory Leaders for their PJP;
2. Drive adoption of E-Fleet module in the RO (self and Territory Leaders).;
3. Ensure correct fitment of product (application based) in RO and, for any deviations observed, take corrective measures including coaching and subsequent review with TLs and channel partners
4. Track product performance in the RO through following:;; ;a. Test fitment under dedicated product evaluation programs from Head Office (self and Territory Leaders as per fleets under PJP); ;b. Test fitment under Fleet acquisition or retention program led by RO (self and Territory Leaders as per fleets under PJP);; ; c. Product complaints gathered in market working (via self / Territory Leaders / Channel partners / CFA), and then assessed and validated d. Any critical / recurrent defects coming as Claim;
5. Communicate Product performance issues to RM and ZSM and seek resolution and closure of identified improvement opportunity(ies);
6. Develop Testimonials for product performance and share across the RO team and with ZSMs;
7. Drive execution of customer activities including Application based Customer meets, Driver Training Program, OEM Service Camp, Ayushmaan Tractor Meets and Influencer meets (on own and through Territory Leaders as per agenda carved in MOR);
8. Coach and Review Territory Leaders on Fleet module implementation, Claims handling (by TLs and authorized channel partners), Wrong adjustments and C2C and drive adherence to norms;
9. Supervise Claims Authority utilization (by TLs and authorized channel partners in TL territory) and develop action plan by TL in consultation with RM;
10. Supervise Claims, Wrong Adjustments and C2C processes to ensure delivery at targeted level; handle difficult claims and claims related issues on own and as a coach to TL;
11. Conduct claim training for field team, CFA ; channel partners (new assignees);
12. Conduct Load ; Fitment survey, Retreader Survey Functional Competencies.; Those candidates who all are interested kindly apply on below mail ID.




Desired Candidate Profile

Education:UG -B.A - Any Specialization, B.Sc - Any Specialization, Diploma - Any Specialization
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Candidate Profile
Job Descriptionjob Description:;we Have Urgent Opening In Top Leading Manufacturing Company.; Location: Kolkata Qualification:science Graduate / Diploma / B. E.; Experience: 3 - 5 Yrs In Sales / Service Industry;;job Role:;1. Drive Retention An
Looking for Any Graduate / Post Graduate graduates profile.
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Location Kolkata
Education Any Graduate / Post Graduate
Experience 3 (yrs)
Industry Human Resources
Job Type : Full-time
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2019-03-14 to >2019-05-13
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