Scripting Automation Analyst Job In A Tcs Client Large Us Healthcare Organization In Pune

TCS is helping in the recruitment process for the India affiliate of one of TCS's strategic US based Healthcare customers Global Capability Center (GCC) in Pune and seeking Scripting Automation Analyst to participate in the incident and problem management process by resolving complex issues (eg, root cause analysis, coordinate prevention plan execution) and addressing escalations as appropriateEssential Responsibilities:

• Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate
• Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback.
  
  
• Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions
• Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues
• Supports stability, availability, and performance of enterprise systems (eg, systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement.
  
  
• Assists technical and project team members to resolve system problems and application-specific issues
• Escalates identified issues, risks or problems to lead administrators according to processes
• Plans and performs complex system configuration
• Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback
• Defines and tests maintenance and refresh activities.
  
  
• Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure
• Assists with application-oriented administration and technical support for production and non-production environments
• Supports vendor support activities, as appropriate
• Recommends and executes performance tuning and optimization activities
• Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others.
  
  

Minimum Qualifications:

• Bachelor's degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum 4 years working in IT or operations
• Minimum 2 years experience in application support
• 2 years experience in supporting Cardiology/EKG applications and with Automation Scripting(UiPath)
• 1 years experience in Medical Device Integration Support and familiarity of communication between labooratory devices and Laboratory Information System(LIS)

Preferred Qualifications:

• 2 years experience in the administration and custom configuration of large off-the-shelf applications or software packages
• 3 years system administration experience
• 1 year of work experience in a role requiring interaction with senior leadership (e.
  
  g, Director level and above)
• 1 year in an informal leadership role working with IT or operational teams
• 2 years experience working in a large matrixed organization
• 3 years experience writing documentation or standard operating procedures related to system administration
• 2 years experience in Web Server Support
• 2 years experience in designing and supporting HL7 Interfaces

Industry: Healthcare

A Tcs Client Large Us Healthcare Organization is looking for Bachelor Of Technology (b.tech/b.e), Bachelor Of Computer Application (b.c.a), Bachelor Of Science (b.sc).

A Tcs Client Large Us Healthcare Organization is looking for Bachelor Of Technology (b.tech/b.e), Bachelor Of Computer Application (b.c.a), Bachelor Of Science (b.sc) profile candidates.