Seller Support Associate Fresher Job In Amazon In Delhi

The Selling Partner Support (SPS) Associate acts as the primary interface between Amazon and our 3rd party sellers, providing phone and/or email support governed by internal service level agreements The SPS associate will be responsible for providing timely and accurate operational support to 3rd party Sellers on the Amazon platform

· The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers
· Demonstrates effective, clear and professional written and oral communication
· Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues.


· Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues
· Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures
· Contributes to a positive team environment and proactively aids team members with difficult contacts as needed
· Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance

Basic Qualifications
· Bachelor Degree in any discipline with 0-10 years of experience.


· Excellent written and verbal communication in English Along with English, some roles also require communicating in Hindi and or Telugu/ Tamil/ Kannada
· Technical (Computers & Internet) savvy is required Business acumen in areas of e-commerce and retail
· Committed seller advocate, drive process & tool improvements.


· Enthusiasm and strong self-motivation
· Strong prioritization and time management skills, with a high degree of flexibility
· Embrace constant change with flexibility and good grace
· Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow
· Demonstrates effective communication, composure, and professional attitude
· Exemplary performance record, particularly with regard to quality & productivity
· Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.

Amazon is looking for Any Graduate profile candidates.