Senior Executive Tinting Job In Taggd In Mumbai

1)Cloud Management aAnalysis of data (tinting history etc) and reporting of findings on regular basis bEnsure smooth functioning of Cloud cMaintenance & creation of Sanfile 2)Complaints management (need to define measurables) a.

RCA and Action plan to ensure internal & external stakeholder satisfaction bEnsure TAT is maintained for complaint resolution cClosely work with Santint to ensure closure of open complaints & dealer satisfaction dMaintain dashboard to track key parameters on weekly basis eWork closely working with Regional Technical Managers to ensure timely complaint closures f.

Co-ordination with Santint, Regular meetings & follow-ups with Santint to ensure smooth operations 3)Santint Machine Handling aProcuring of Santint machines and maintaining the stock at our godown bCo-ordinating with Santint team and checking the SAN file and updating the new pricing in Santint Machines installed all over India cCo-ordinating with Santint team and closing the shade variation complaint d.

Procurment of laptop's/Tablets/CPUs and dispatching the same to concern dealer/distributor 4)Sanfile and G Data aPreparation of G-data & SANFILE basis G-Data bEnsure SANFILE is uploaded in a timely manner 5)Colour selection tool Management aIdentify & co-ordinate with vendors for Shade cards and other colour related collaterals bEnsure availability of colour selection tools across dealers/distributors/contractors/ team etc.

cEnsure timely purchase orders are raised and dEnsure timely delivery of colour related collaterals 6)Co-ordinate between Sales Team & R&D for providing competition & customer formula requests

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