Senior Fraud Analyst Job In Standard Chartered Bank In Bengaluru / Bangalore, India

The Role Responsibilities

• Manage and / or resolve alerts / cases
• Responsible for monitoring various fraud detection queues and reports
• Analyses and reviews trends and customer account activity to detect potential fraud situations
• Makes outbound calls to verify potentially fraudulent activity
• Takes incoming calls on fraud issues from both internal and external sources
• Analysis information for close, open or block of cards if necessary.
  
  
• Prepares reports, monitors progress and watches for any developing problems Works with cardholders to verify legitimate usage and ensures that losses are minimized
• Ensure that policies and processes are followed to identify and minimise accounts that show a high-risk usage pattern
• Ensure that alerts are monitored and actioned on a case-to-case basis with a balance of fraud risk and customer service
• Timely communication of key information and trends to Supervisor / Top Management.
  
  
• Actioning of all related processes within mandated timeframes

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
• Lead to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients Effective Financial Markets Financial Crime Compliance The Right Environment].
  
  
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association

Our Ideal Candidate

• 2 - 4 years of relevant work experience

Role Specific Technical Competencies

• Regulatory and Business Conduct
• Fraud Risk Management
• Stakeholder Management
• Governance

About Standard CharteredWe're an international bank, nimble enough to act, big enough for impact For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before.

If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you You can count on us to celebrate your unique talents And we can't wait to see the talents you can bring us Our purpose, to , together with our brand promise, to be are achieved by how we each live our When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to If you are invited to take an assessment, this is great news It means your application has progressed to an important stage of our recruitment process.

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Standard Chartered Bank is looking for .

Standard Chartered Bank is looking for Any Graduate / Post Graduate profile candidates.