Senior Manager Ccrp Governance Job In Sbi Cards In India, Gurgaon / Gurugram

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Job Details
-Responsible for managing team of 30+ employees -Responsible for revalidation of complaints received across organization (Internal and External Complaints) as per the designed SOP for complaints - Calibration of complaints identified during revalidation with other functions -Responsible for creation of new complaint categories as per changing business requirement and review of existing complaint categories -Complaint Registration Process to be in accordance to the complaint management SOP -Ensure accurate and timely Complaint resolution and monitoring of resolution -Reduce the Gross and Net complaints volumes - Feedback sharing with the responsible functions for accurate validation - MIS & Reporting of Revalidation
Candidate Profile
Sbi Cards is looking for .

Sbi Cards is looking for Any Graduate / Post Graduate profile candidates.

Short Job Information


Job Title : Senior Manager Ccrp Governance
Company Name : Sbi Cards
Job Location : India, Gurgaon / Gurugram
Education : Any Graduate / Post Graduate
Category : Computers / IT
Experience : Freshers
Post Date : 05 April, 2023
Last Date : 04 June, 2023
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