Job Details
Job Description (Posting)Division/Department Location Job Title Associate No of position Reports to Title Level/Grade : Type of position: Hours________ / weekStream Middleware Full-time Exempt Part-time Nonexempt Contractor InternGeneral Description Responsibilities :- - Adhering to SLAs- ITIL Processes awareness and adhering to- Mentoring / Training Team Members- Handling tickets / requests- Perform root cause analysis- Troubleshooting technical issues- Defining processes and ensuring that the processes are adhered to- Oversees and is responsible for successful completion of Installation, configuration and migration- Ensure maximum uptime according to the SLA - Understanding of Multi-geo support environment- Responsible for building / maintaining a test environment - Responsible for strategizing a backup plan and test plan for failure scenario- Improves and maintains customer and employee satisfaction- Suggests new technologies and design changes- Monitoring and maintaining SLA requirements by the team members- Planning Backup/Restoration Strategy for 24x7 operation support- Suggesting patches/upgrades to maintain security level- Testing / Auditing/processes as required from time to time- Identify Skill gaps and plan for training / knowledge updating- Assist / Plan / Procedure in Data centre consolidation efforts - Perform H/W & performance tuning and maintenance - Day-to-Day reporting analysis tasks- Vendor co-ordination & followupTechnical Requirements Server Installation, administration and Maintenance Install, Configure, and Maintain OFM Products in standalone and clustered environments on any UNIX OS and Windows Platforms: Weblogic Server (WLS), SOA Suite, Oracle Service Bus (ESB/OSB),Oracle OEM, Oracle HTTP Server, Apache WebServer and IIS IBM WebSphere AS/ND, WebSphere Portal/Commerce Suite Tomcat Application Server standalone and clustered environment Maintain Application Environment -Ensures that the technical environment is updated with current, stable versions of software products that comply with approved architecture and system standards -Ensures availability and performance of WebLogic/OSB/SOA, WebSphere AS/ND and Tomcat environment -Conducts proactive/reactive performance monitoring / analysis to identify system errors and bottlenecks to assist in tuning Application servers and supported Applications.
-Plans, coordinates, tests and implements installations / upgrades / releases of systems, software and hardware -Monitoring servers using available monitoring tools and handling alerts, notifications -Coordinate Activities with Other Teams -Create and Maintain Accurate Documentation -Documents and maintains installation procedures, problem resolutions, and environment configurations -Document and maintains Disaster Recovery procedures -Contributes to the development of policies and procedures related to installation, maintenance and inventory.
-Documents and maintains procedures and requirements for external integration into applications -Knowledge on WebLogic/WebSphere/Tomcat Clustering -Develop metrics to measure performance, capability, capacity, and to report on all aspects of system operations -Deployment of applications, creation of Data sources, JMS destinatQualificationB-TechSkill (Primary)EPS-Application Infrastructure-Message-Oriented Middleware