Service Admin Contact Centre Job In Team Management Services In Mumbai, Mumbai City, Navi Mumbai, Thane

Greetings from Team Management Services (TMS), an end-to-end HR consulting services firm! We found your resume suitable for aService Admin - Contact Centre Position currently open with one of our clients, located atNavi Mumbai Our clients: Our client is a diversified global manufacturer with annual revenue exceeding $7 billion They deliver innovative equipment and components, specialty systems and support services through four major operating segments: Energy, Engineered Systems, Fluids, and Refrigeration & Food Equipment They combine global scale with operational agility to lead the markets we serve Recognized for our entrepreneurial approach for over 60 years, our team of 29,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible.

Headquartered in Downers Grove, Illinois, USA Designation: Service Admin - Contact Centre Qualification:Any Graduate (Preferred Bcom) Experience:1+ Years Location:Navi Mumbai Job Description Handle many inbound and outbound calls to customers and clients Identify the needs of customers, resolve issues and provide solutions Ensure to follow the customer service script provided by the company for uniformity.

Maintain good customer relations Meet personal targets and work towards meeting team targets Required Skill Set:- Prior experience with customer service and call centers in relevant job roles Customer-oriented attitude with professionalism Strong multitasking, time management, and target achieving skills.

Good communication and listening skills

Team Management Services is looking for .

Team Management Services is looking for Any Graduate / Post Graduate profile candidates.