Service Desk Administrator Job In Wipro In Across India
Job Description:
Providing Technical support to customers on phone or chats to solve their technical problems reported
Identifying hardware and software solutions
Troubleshooting technical issues
Diagnosing and repairing faults
Resolving network or computer issues.
Installing and configuring hardware and software
Speaking to customers to quickly get to the root of their problem
Providing timely and accurate customer feedback
Required Skills and Experience:
University degree or High school degree with education in the field of computer is an added
Prior experience in tech support, desktop support, or a similar role.
( not applicable for Fresher’s applying for the job)
1-3 years of experience in IT support/Customer service role is required
Attention to detail and good problem-solving skills
Wipro is looking for Any Graduate profile candidates.
Short Job Information
