Service Desk Trainee Job In Cognizant In Bangalore

Job Designation: Service Desk Trainee

Job Role: Cognizant Service Desk Trainee

Annual Total Compensation: INR 3,38,005/- per annum

Job Description

Service desk associate will serve as the first point of contact for customers over the phone, e-mail or ticketing tool on technical issues SD Analyst will provide first and second line technical support to the customers The successful candidate will require an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution of issues The Apt candidate should have a basic understanding of concepts of Networking & Computer hardware & software components

Eligibility Criteria for Cognizant Off Campus Drive 2020 Hiring:

– 2018.

2019 batch of BE/BTech/ME/MTech, MCA & M.

Sc (5 years integrated course)
– The consistent academic record of a minimum of 50% in X, XII, UG & PG (all subjects taken into consideration)
– No standing arrears in current education
– Maximum 2 years gap in education
– At the time of joining, all recruits need to have a minimum 50% aggregate (all subjects taken into consideration) in the pursuing degree with no standing arrears
– Any students who have applied and waiting for re-evaluation would be considered only with the initial results declared
– Strong written and oral communication skills.


– Open only to Indian nationals
– Flexible to relocate to anywhere in India, work in any shift/domain
– 2018, 2019 Batch candidates with provisional/convocation degree certificate, all education documents, PAN Card & passport are only eligible to participate

“*Passport and PAN number is mandated for the onboarding process If you have applied for a passport, kindly share the application tracking number and reference number received from passport Seva Kendra” during onboarding.

– Group Discussion
– Technical Interview
– Voice Assessment
– HR Discussion

Interview Location: Chennai/Coimbatore/Bangalore/Hyderabad/Pune/Gurgaon/Kolkata
(This opportunity is open for all candidates across the country)

B.E/B.Tech/M.E/M.Tech/MCA

Cognizant is looking for B.E. / B.Tech , MCA , M.E. / M.Tech profile candidates.

Candidate Should Be Direct Apply Also

Cognizant (NASDAQ-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 205 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital