Site Reliability Engineer Microservices Job In Shell In India, Bengaluru / Bangalore

Shell began operations in India more than 80 years ago At Shell India, we invest in our people through our industry-leading development programmes, which sees our employees thrive and gain access to experts on a local and global level To date, we have invested more than US$ 1 billion already in India's energy sector alone, in socially and environmentally responsible ways Shell is the only global major to have a fuel retail license in India Shell aims to establish a new IT hub in Bangalore, and scale it up over a five-year period.

Where you fit inThe Site Reliability & Operations Engineer (SRE) is a member of the Shell ID Services & Operations Management (SOM) function who works in a natural team with developers, infrastructure operators and other IT staff on a range of agile (BizDevSecOps) activitiesThe BizDevSecOps approach to software development aims for frequent, incremental changes to code versions, which means frequent deployment and testing regimens Site Reliability Engineer (SRE) must understand the basics of software development languages and be familiar with the development tools used to create new code or update existing code In the case of technical-debt backlog items they may be called upon to develop codeWhat's the roleAs a Site Reliability Engineer (SRE) may be asked to develop or source application and system management tools that mitigate manual effort implement automated management features, such as performance monitoring, diagnostics and failover and availability capabilities.

You should have the ability to look at and understand how an entire system (product line) works as well as their own specific Products The ability to step back and conceptually understand how all the pieces fit together is key to being a reliability engineerAside from above, you are expected for the following:

• Own product operations and be accountable for managing the operational backlog items and technical-debt items of production platforms as well as being part of service management & integration teams within wider connected portfolio,
• Collaborates and works with Mobility IT, Vendors and Suppliers for the delivery of secure and reliable products within an integrated Mobility IT landscape
• Focus on relentless prioritization to maintain delivery on value, whilst ensuring secure, reliable and efficient operations for the product which are aligned with product roadmap objectives
• This is a technical role with strong experience in DevOps / software engineering / agile delivery
• Supporting clients through the daily BAU activities
• Ensure issues are reviewed and triaged accurately within agreed SLAs.
  
  
• Investigate, verify and assess impacts of Software defects raised from the business within given deadlines
• Provide updates to clients on resolution of Software defects raised during BAU process
• Manage timely resolution of defects, working closely with the Development and QA teams to complete testing within deadlines
• Creation and maintenance of related documentation for identified workarounds
• Facilitate performance testing and work closely with DBA's
• Work closely with Production Control to highlight potential issues requiring agreed workarounds to minimize impacts in Production environments
• Build good working relationships promoting a pro-active approach to issues/problems
• Gain in-depth understanding of business processes and challenges in order to manage and prioritize issues raised
• Assess the technical aspects of product/ landscape and provide recommendations to scale up the technical maturity and make it ready for future market scenario like it appropriately
• Support technical-debt backlog items in Sprints, checking the impact and quality of code releases and deployments
• Work with Service management and understand the customer satisfaction index which requires bug fix/ defect fix / enhancement and scope it within backlog items
• As part of the BizDevSecOps model, is active in delivering Bug Fixes & Minor Enhancements on either directly or through product team/vendors (L2/L3 tickets)
• Work with service management team, focus on reducing the incidents with RCA adopting problem management approach and add those items if required to product backlog
• Analyze results of vulnerability scanning, penetration testing, wireless checks, etc.
  
  and incorporate requirements into the product backlog to resolve findings
• Ability to develop code on new features by closely working with Product Development team as the need evolves

What we need from You

• Minimum Education or Certification: 4-year Degree related to IT
• At least 3-5 years IT experience, with at least 2 years in applications support and IT services and operations management
• Must have hands on experience in Azure Service Fabric and Microservices development
• Hands-on experience in the languages- PowerShell, Azure PowerShell, PowerShell DSC, Azure CLI
• Expert in Cloud preferably Azure on Microsoft Azure PaaS Services (Web Apps, Logic Apps, Serverless Apps using Azure Functions), Azure Storage (Blob Storage, Table Storage, Queue Storage and File Storage), Service Bus Queue, vNet, Load Balancers, virtual Machines and securing apps secrets using Azure key vault, Azure container instances, high availability, disaster recovery
• Should be strongly exposed to automation: Azure Automations, PowerShell, and Rest APIs
• Should have experience in DevOps: Continuous integration and continuous deployment to the cloud using Azure DevOps, Jenkins, Git, and settings up custom build agents (Server) in VSTS, Lambda, Cloud Formation etc
• Experience in Containerization with exposure to Visual Studio tools for Docker, and Microsoft Azure service Fabric
• Preferred to have experience on: Source control / versioning: Code branching and the establishment of multiple environments spanning development, test, user acceptance test, production and production fixes, distributed source control system using Git
• Tools/IDE: Visual studio code, Visual Studio (2015/2017/2019), Fiddler, Postman and SOAPUI
• Quality control: Integration of Code quality tools StyleCop and Code Coverage tool SonarQube in Build Pipeline
• Ability to read and debug complex codebase
• Experience of working in Application Support / Programming background
• Logical, analytical, flexible and systematic approach to problem resolution across a broad spectrum of technologies
• Have the ability to manage design issues to ensure the solution delivered to Production meets the requirements within set deadlines
• Develop understanding of the solution in order to sufficiently test if fit for purpose
• Ability to communicate with business with technical information
• Be able to work as part of a team, including the ability to develop good working relationships, share knowledge and work within the team to meet objectives
• Should exhibit agility through working with DevOps and implement quick workarounds to arrest incidents while keep focused on permanent/ strategic fix
• Sound knowledge of Mobility business work processes, business requirements and their impact on operations and customers preferred
• Proven Continuous Improvement skills
• Very strong stakeholder management skills
• Excellent communicator at all levels
• Proven record of delivering against stretch targets
• Proven ability to influence without line management control
• Team player, works effectively with all levels in organization (business, external suppliers, suppliers within IT)
• Proven coordination and consulting management skills
• Work effectively in virtual, geographic dispersed, cross cultural environments
• Strong leadership and incident, change and problem management capabilities to transform activities from the current operating model to the end-to-end process model
• Excellent understanding of project management, project finance and TCO

Shell is looking for .

Shell is looking for Any Graduate / Post Graduate profile candidates.