Position Overview Branch Banking is the liability business for Deutsche Bank present in 17 locations across India This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business BankingThe primary objective is to enhance the value of the savings account portfolio through cross-sell, leading to increase in fee income, to add to that ensure acquisition of new clienteleWhat we'll offer youAs part of our flexible scheme, here are just some of the benefits that you'll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under child care assistance benefit (gender neutral)
- Flexible working arrangements
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs and aboveYour key responsibilities
Acquisition - Assist Head RM in executing successful micro-events for acquisition of new clients.
Acquire new accounts from group companies / family of existing customers Acquire new accounts from referrals from existing customersRelationship Building / Deepening / Cross Sell - Ensure consistent growth of the Savings portfolio Work closely with the Head RM to establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book ie AUM.
Build a robust momentum with regard to the third party distribution (insurance, auto loans, and mortgages) and fee income to scale up the client portfolio growth, in line with the set targets Ensure Risk Profiling is done for each customer Implement customer contact programs to ensure his share of wallet with the bank increases Close monitoring of average revenue per customerRetention - Ensure top class service delivery to clients to be in line with the best in the industry.
Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances Work towards reactivating accounts which have stopped transacting or depleted in balances Assist in resolving service hurdles to create a delight situation for customersRisk Management & Governance - Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk,Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time Provide regular feedback on the changing customer needs to the Product team and Service Quality team.
Optimum usage of db Financial Planning Tool Any suspicious transaction to be immediately reported to the Area Manager Promotion of Alternate Channels Increase customer contact ability by capturing email address and mobile numberYour skills and experienceThe candidate should have experience in servicing or sourcing clients of 20 lacs+ relationship.
Applicants are preferred from Banking / Premium club membership / (Paid) High End Credit card sales background Candidate should have excellent communication in English and well groomed Minimum qualificationrequired is Graduation Minimum Exp should be 6 - 12 Years in relevant fieldHow we'll support you
- Training and development to help you excel in your career
- Flexible working to assist you balance your personal priorities
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needsAbout us and our teamsPlease visit our company website for further information:
Our values define the working environment we strive to create - diverse, supportive and welcoming of different views.
We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation We build talented and diverse teams to drive business results and encourage our people to develop to their full potential Talk to us about flexible work arrangements and other initiatives we offerWe promote good working relationships and encourage high standards of conduct and work performance We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
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