State Relationship Manager Metro 74078397 Job In Reliance Jio Infocomm Limited In Ranchi

• Job Responsibilities : 1 Handle customer life cycle for enterprise business customers2 Track retention of customers for allocated set of accounts3 Direct or handle day-to-day customer management operations4 Track churn rate for allocated set of accounts5.
  
  Interface with customers and track any changes in customer needs6 Manage entire gamut of enterprise products and services7 Maintain compliance for all corporate accounts through user and siteverification8 Follow up for closure of outstanding bills for all enterprisebusiness products9 Provide timely resolution of customer issues and complaints withindefined turnaround time
• Skills & Competencies : 1.
  
  Knowledge of customer business2 Negotiation skills3 Communication skills4 Presentation skills5 Query handling skills6.
  
  Attention to detail7 Stakeholder management

Reliance Jio Infocomm Limited is looking for Any Graduate / Post Graduate profile candidates.